Whether you're affiliated with the university or part of the larger Tallahassee community, we provide optical mark scanning services to convert your paper-based, multiple-choice exams and surveys into reliable, usable data. You can order forms, see scores, and view and download test data via our online system.
Due to COVID-19, all form scanning services are temporarily suspended. Please contact us if you need assistance.
Form Ordering & Fees
We offer 5-, 10-, and 99-option generic, mark-sense forms as well as general-purpose survey forms:
- 5-option @ 240 questions
- 10-option @ 120 questions
- 99-option @ 92 questions
- General-purpose survey
Generic forms and scanning are offered free of charge for faculty and graduate students teaching FSU courses or conducting non-funded research. Funded FSU projects and external clients pay a fee for forms and labor. See our price list for current rate information. To place a form order, call 850-645-2730 or order online with your FSU credentials via our online Job Tracking System (JTS).
Data Security & Confidentiality
Data files are regularly checked for errors and problems, and jobs are tracked and recorded in our system. To ensure confidentiality, only trained scanning personnel handle materials in a secure, restricted-access environment. We never adjust, delete, or modify information on a key. To maintain the integrity of your scan job, please make sure all information is accurate before requesting scanning, and never include a hard copy of the paper test.
Rapid-Scan Drop Boxes (FSU Clients Only)
Instructors (or their designated runners) can drop scan jobs at either of our two, extended-hour, rapid-drop locations:
Dropping a scan job at one of our drop-box locations is easy, and instructions are posted at each location. We retrieve scan jobs several times a day and email you when your results are ready, usually by close of the following business day. You can view full copies of your forms online, along with reports and data. If you need to guarantee same-day return, use our advance scheduling tool to make an appointment.
If you'd like to have your scanned forms back, you can pick up your scan job where you dropped it off, but be sure to bring the correct identification: FSU instructors and designated runners must present an FSU ID to pick up a scan job. A government-issued ID is acceptable for external clients.
- To pick up a job dropped at Strozier Library, go through the turnstiles to the circulation desk and present your ID.
- To pick up a job dropped at the Testing Center, go to the second-floor offices (UCC-2200) and present your ID to the receptionist. Scanned jobs that are not picked up will be stored for one year and then shredded.
Same-Day Service Appointments
For complex scan jobs and clients needing same-day service, we offer one-on-one, advance appointments. Please schedule at least 24 hours in advance. Though we won't turn walk-ins away, we cannot guarantee reasonable wait times for walk-ins. Advance appointments and drop-box jobs will be given priority.
Test Analysis, Form Viewing & Reporting (FSU Clients Only)
Instructors using our services can log into the Job Tracking System (JTS) via the web to see test results, item analysis, forms, and reports. Answer keys can be changed and reports re-generated through the JTS. We offer the following data and reports:
Identifies suspicious test items that require additional analysis. Faulty test items can be miskeys, ambiguously written, or can indicate problems in teaching and learning of the topic. For more information, the Item Analysis Techniques presentation and Item Analysis Samples offer tips on using item analysis results.
Summary of Item Analysis
Provides percentages and frequency counts for all test items, including a count of omissions. Also includes a "Summary of Item Difficulty" that can help you analyze the overall difficulty of the exam and how well each item discriminates between high- and low-performing students.
Summary of Student Test Results
Contains a list (sorted top down) of the raw scores, the percentage scores, and the percentage of students who achieved each particular score. Also includes a bar chart showing the number of students who achieved each score, which illustrates the distribution of scores.
Listing of Student Test Results
Contains an alphabetic list of students with their percentage score as well as the percentage of students who scored below their score, omitted items, a multiple response count, and the form sequence number.
Listing of Student Scores for Posting
Lists the results by the last five digits of the student ID.
Student Feedback with Correct Answers
Lists the items each student missed with the correct answers; grouped by student name.
Student Feedback without Correct Answers
Lists the items each student missed without indicating which option was the correct answer; grouped by student name.
Response Frequency Report (Surveys Only)
Lists the frequency count and percentage of responses for each survey item, along with the median, inter-quartile range, mean, and standard deviation for each item.
Data Transfer & Electronic Reports
Download data from our system in comma-separated value (*csv) format, which imports conveniently into Excel, SPSS, and similar software applications. Reports can be downloaded from the system in portable document format (PDF).